Data Protection

We want to get to know you better, so that we can offer you better service and at the same time be able to respect your wishes better with regard to the use of your personal data by us. For this reason, on the basis of Section Subsection 1 (f) of the GDPR we use so-called cookies (our own and those of third-party providers) and similar technologies on our website.

Cookies are small text files used by many websites worldwide and in Germany. Cookies are automatically created by your browser during your visit to our website and are stored by our server on the hard disk of your terminal device (computer or mobile device). Cookies do not harm your terminal device and do not contain any viruses, Trojans or other malicious software. In the cookie, information is stored that in each case results in connection with the specific terminal device used by you. Our cookies do not contain any personal information. Furthermore, cookies stored by our servers can be read by us only and not by any third-party websites.

In order to make the use of our platform more pleasant for you, we use so-called session cookies to be able to recognize that you have already visited individual pages on our website. After leaving our website, these are automatically deleted. For the sake of user friendliness, we also use temporary cookies, which are stored on your device for a specifically defined period of time.If you visit our site again to make use of our services, it is automatically recognized that you have already been on our website and what inputs and settings you made, so you do not have to enter them again.

In addition, we use cookies for the statistical recording of our website usage, for the continuous evaluation and optimization of our online services and for presentation of the information that is specially tailored to you. When you visit our website again, these cookies enable us to automatically recognize that you have already been on our site. These cookies are automatically deleted after a defined time.Most browsers are configured to automatically accept cookies. Further details and configuration options for using our technologies can be found in our Cookie policy. 

You can of course also view our website without any cookies. If you do not want to make use of the advantages of cookies, you can completely disable this feature in your browser. However, this can lead to our service features being restricted. Furthermore, the storage period of cookies depends on their purpose and is not the same for all of them. The following list provides more information about disabling and managing your cookie settings in the browser used by you:

Google Chrome: https://support.google.com/chrome/answer/95647?hl

Firefox: https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop?redirectslug=enable-and-disable-cookies-website-preferences&redirectlocale=en-US

Internet Explorer: windows.microsoft.com/en-GB/windows-vista/Block-or-allow-cookies

Safari:help.apple.com/safari/mac/8.0/

 

When you view our website, you are informed of the use of cookies for different purposes via an info banner (“cookie banner”).  The cookie banner also makes reference to this privacy notice. 

STILL utilizes the following cookies for the below mentioned specific purposes:

 

Cookie Name	Provider	Purpose	Consent Category	Expiration
cookieConsent	Mellowmessage GmbH	Saving the agreed categories	Required	1 year
mmKitContentSplashTeaserEnabled	Mellowmessage GmbH	Set the teaser display	Required	30 days
test	Mellowmessage GmbH	Test cookie to check whether cookies can be set or not	Required	session
mobileOrDesktopForceMobile	Mellowmessage GmbH	Storage of information about which view the user prefers (cookie for new website system)	Required	30 days
stillMobileOrDesktop	Mellowmessage GmbH	Storage of information about which view the user prefers (cookie for old website system)	Required	30 days
newsOverviewLastScrollPosition	Mellowmessage GmbH	Remember last known scroll position	Required	1 day
newsOverviewCurrentPage	Mellowmessage GmbH	Remember current page	Required	1 day
usedTrucksSearchVersion	Mellowmessage GmbH	Version of the used truck search	Required	infinite
postLikes	Mellowmessage GmbH	Saving the Likes per post	Required	1 day
Generischer Name, Fallback "user-settings"	Mellowmessage GmbH	Saving the user interface settings	Required	1 year
MMABTEST	Mellowmessage GmbH	Saving the assigned variant	Statistics	session
PHPSESSID	Mellowmessage GmbH	Session cookie for the server	Required	session
mat_ep	Matelso	Identification of the user	Statistics	2 years
mat_tel	Matelso	Identification of the user	Statistics	14 months
_fbp	Meta	Identification of the user	Marketing	3 months
_fbc	Meta	Saves last visit	Marketing	2 years
_gid	Google	Identification of the user	Statistics	1 day
_dc_gtm_UA-[CONTAINER-ID]	Google	Identification of the user and reduction of the request rate	Statistics	1 minute
_ga	Google	Identification of the user	Statistics	2 years
_gat_UA-[CONTAINER-ID]	Google	Reduction of the request rate	Statistics	1 minute
_et_coid	eTracker	Identification of the user	Statistics	2 years
BT_sdc	eTracker	Contains Base64-encoded data of the current visitor session (referrer, number of pages, number of seconds since the start of the session), which is used for personalisation purposes	Statistics	Session
isSdEnabled	eTracker	Recognition of whether the visitor's scrolling depth is measured	Statistics	1 day
BT_ctst	eTracker	Is only used to detect whether or not cookies are activated in the visitor's browser (only if cookies are activated).	Statistics	Session
BT_pdc	eTracker	Contains Base64-encoded data of the current visitor session (referrer, number of pages, number of seconds since the start of the session), which is used for personalisation purposes	Statistics	1 year
_km_id	Kommunicate	Required for the functionality of the chatbox feature of the website.	Marketing	29 days
_km_user_name	Kommunicate	Required for the functionality of the chatbox feature of the website.	Marketing	29 days
_km_lead_collection	Kommunicate	Required for the functionality of the chatbox feature of the website.	Marketing	29 days
Trengo_VisitorToken	Trengo	Necessary for the functionality of the website's chat-box function.	Marketing	LocalStorage, no expiration
Trengo_widgetClosedTime	Trengo	Necessary for the functionality of the website's chat-box function.	Marketing	LocalStorage, no expiration
Trengo_panelState	Trengo	Necessary for the functionality of the website's chat-box function.	Marketing	LocalStorage, no expiration
Trengo_Visitor	Trengo	Necessary for the functionality of the website's chat-box function.	Marketing	LocalStorage, no expiration
Trengo_Session	Trengo	Necessary for the functionality of the website's chat-box function.	Marketing	Session

We use Google Analytics 4 on this website. This is a web analytics service from Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”).

We use Google Analytics 4 to allow us to analyse and regularly improve use of our website. By evaluating the statistics, we can continuously improve our content and make our website even more interesting for you.

Google Analytics 4 uses “cookies”. These are text files that are saved on your computer and enable analysis of your use of our website.
Information about your use of the website, which is obtained using cookies, is regularly transmitted to Google servers and stored by Google. Further transmission to Google LLC servers in the USA and storage there is not excluded.

When using Google Analytics 4, the IP address transmitted by your device when you use the website is only collected and processed by default and automatically in an anonymous manner, meaning that the collected information cannot be directly linked to a particular person. This automatic anonymisation is carried out by Google truncating the IP address transmitted by your device to remove the last digits within European Union (EU) Member States or other signatories of the Agreement on the European Economic Area (EEA).

We have obtained your consent to process your data in accordance with Art. 6(1)(1)(a) GDPR. Your consent also includes the transfer of the data to the USA with the risk of data being accessed by authorities.  

Google evaluates the information on user behaviour on our website for us, creates reports on this and uses the data to provide us as a website operator with further services related to website and Internet use.

When using Google Analytics 4, the IP address that is transmitted by your browser and truncated will not be combined with other data stored by Google.
If you do not want cookies to be stored (or want Google Analytics 4 to be deactivated), you can make this setting at any time here via our cookie consent tool.

You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website. Simply download and install the browser add-on available via the following link: https://tools.google.com/dlpage/gaoptout?hl=en. This also means that the IP address will no longer be recorded. By doing this, you will also prevent Google Analytics 4 from processing your data.

As an extension to Google Analytics 4, the “UserIDs” function may be used on this website. If you have consented to the use of Google Analytics 4 in accordance with Art. 6(1)(a) GDPR, have set up an account on this website and log in using this account on various devices, your activities, including conversions, can be analysed across devices.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision from the European Commission.

As an extension to Google Analytics 4, Google Signals may be used on this website to generate cross-device reports.

The following data is collected by default for this purpose:

• Town/city
• Latitude (of the town/city)
• Longitude (of the town/city)
• Minor version of the browser
• User-agent string of the browser
• Device brand
• Device model
• Device name
• Minor version of the operating system
• Minor version of the platform
• Screen resolution

If you have activated personalised ads and linked your devices to your Google account, Google may, subject to your consent to the use of Google Analytics 4 in accordance with Art. 6(1)(a) GDPR, analyse your usage behaviour across devices and create database models, including for cross-device conversions. We do not receive any personal data from Google, only statistics. If you want to stop cross-device analysis, you can disable the “Personalised ads” function in your Google account settings. To do this, follow the instructions on this page: https://support.google.com/ads/answer/2662922?hl=en
You can find more information about Google Signals via the following link: https://support.google.com/analytics/answer/7532985?hl=en

We may also use the “Demographics” function of Google Analytics 4 on our website. Demographic data is specific information about groups of people.

This function allows reports to be created that contain information about the age, gender and interests (known as demographics) of the users of our site. The data comes from interest-based advertising from Google, the Google Display Network and third-party visitor data. You can deactivate this function at any time via the ad settings in your Google account. However, it is also possible to deactivate Google Analytics 4 as described above. Simply download and install the browser add-on available via the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

You will find additional information here:
Relating to the terms: https://marketingplatform.google.com/about/analytics/terms/us/.
The Google privacy policy: https://privacy.google.com/businesses/compliance/#!#gdpr
Relating to Google (Universal) Analytics: https://support.google.com/analytics/answer/3379636?hl=en

On the basis of Section Subsection 1 (f) of the GDPR (legitimate interest), we use an additional data management tool of Google Analytics—Google Data Studio (beta version)—to visually create user-defined reports and interactive dynamic dashboards for our users.

For this purpose we use data from Google Analytics and no other interfaces with data sources (such as Google AdWords, Attribution 360, BigQuery, Cloud SQL, MySQL, Google Sheets, YouTube Analytics, etc.). This web tool does not require a local application and can be started via the web.Access is via a browser and the data sources are directly connected via Google Data Studio. For more information about using Google Data Studio, please visit: https://support.google.com/datastudio/answer/6283323?hl=en

On the STILL website, data for marketing and optimization purposes are collected and stored using technologies of the analysis service provided by etracker GmbH, Erste Brunnenstrasse 1, 20459 Hamburg. This is done on the basis of Section Subsection 1 (f) of the GDPR (legitimate interest).

Usage profiles can be compiled from this data using a pseudonym. Cookies are used for this purpose.Cookies are small text files that are stored locally in the cache of your Internet browser. These cookies enable the recognition of your Internet browser. The personal data collected using etracker technology is not used without the specifically granted consent of the person concerned to personally identify visitors to our website and is not merged with any personal data about the bearer of the pseudonym.

Furthermore, you have the right at any time to object to the data collection and storage in future. In order to object to the collection and storage of your visitor data in future, you can use the following link to obtain an opt-out cookie from etracker that ensures that no visitor data of your browser will be collected or stored by etracker in the future.

This causes an opt-out cookie with the name "cntcookie" to be set by etracker. Please do not delete this cookie, if you want to uphold your objection.

Further information can be found in the privacy policy of etracker:
https://www.etracker.com/en/data-privacy/

On the basis of Article 6 (1) (f) DS-GVO (legitimate interest), our online services also use Microsoft Conversion Tracking (Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA). Microsoft Bing Ads places a cookie on your computer if you have reached our website via a Microsoft Bing ad. This allows Microsoft Bing and us to understand that a user clicked on an ad, was redirected to a landing page (conversion page), and landed on our website. As a result, we only bring in the sum of users who have reached a conversion page by clicking on a Bing ad. The identity of the users as well as personal information concerning them will not be transmitted.

If you do not want to participate in the tracking action, you may opt out of setting a cookie. For example, you can configure this directly in your browser setting, which is responsible for disabling automatically set cookies.

At https://privacy.microsoft.com/de-de you will find detailed information on data protection and the cookies used at Microsoft Bing.

We are an agile company, so it is extremely important to us to be present and attainable wherever our customers are. On the basis of Section Subsection 1 (f) of the GDPR (legitimate interest), social plug-ins and links of social networks (Meta, LinkedIn, XING, Google+, YouTube) are therefore integrated elements on our websites. The underlying promotional purpose can be considered as a legitimate interest within the meaning of the GDPR. The responsibility for operation in compliance with data protection must be ensured by the respective providers of the social networks.

In addition, on the basis of our legitimate interests (i.e.our interest in the analysis, optimization and economic operation of our online platform within the meaning of SectionSubsection 1 (f) of the GDPR) or on the basis of your consent within the meaning of Section Subsection 1 (a) of the GDPR, we use service platforms of third-party providers to integrate their contents and services into our online platform.

Before a connection to the provider can be made, you must expressly declare yourself in agreement with the process described below and with the data transmission:

You will recognize links to the Internet pages of the social media services by the respective corporate logo.If you follow a social link, you will reach the corporate online presence of STILL on the respective social media service site. Please take into consideration that activating a link results in a connection being made to the servers of the social media service and consequently certain data may be transferred to the provider of the social media service. Such data is, for example:

• your name and e-mail address for authentication in the course of registration and the login process;
• the address of the website at which the activated link is located;
• the date and time when the website was accessed or when the link was activated;
• information about the browser used and the operating system used;
• the IP address of the enquiring Internet-enabled terminal device.

If you are logged in as a member of the respective social media service, the social media service can associate this information with your personal user account at the social media service. You can exclude the possibility of being associated with your personal user account, if you log out of your user account beforehand. The servers of the social media services are located in the USA and other countries outside of the European Union. We draw your attention to the fact that companies in these countries are subject to data protection law that does not protect general personal data to the same degree as is the case in the member states of the European Union. STILL GmbH has no influence on the scope, nature or purpose of the data processing performed by the provider of the respective social media service. We have provided you below with detailed information about the social media channels used by us:

On the basis of our legitimate interests for the purpose of analysis, optimization and the economic operation of our online platform within the meaning of Section Subsection 1 (f) of the GDPR, we—STILL GmbH—use the social plug-ins of the social network Meta. The provider is Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, hereafter referred to as ‘Meta’ for short. Plug-ins can visualize interaction elements or content, such as: videos, graphics and text articles and are recognizable by one of the Meta logos (a white ‘f’ on a blue tile, the terms "Like", "I like this" or a „thumbs-up“ sign) or are identified by the "Meta social plug-in" extension. You can view the list and appearance of the Meta social plug-ins here: developers.facebook.com/docs/plugins/

Once a user invokes a feature of this online platform that includes such a plug-in, their device establishes a direct connection with the Meta servers. The content of the plug-in is transmitted by Meta directly to the user's device and is integrated by the latter into the online platform. In the process, usage profiles of the users can be created from the data processed. We draw your attention to the fact that we have no control whatsoever over the extent of the data that Meta collects with the aid of this plug-in.

Furthermore, through integration of the plug-ins, Meta receives the information that a user has accessed the corresponding page of the online platform. If the user is logged in on Meta, Meta can associate the visit with his Meta account. If users interact with the plug-ins (e.g. by clicking the Like button or by submitting a comment), the corresponding information is transmitted by your device directly to Meta and stored there. If a user is not a member of Meta, the possibility still exists that Meta will recognize and store her/his IP address. According to information provided by Meta, only an anonymized IP address is stored in Germany.

If a user is already a Meta member and does not want Meta to collect data about her/him via this online platform and links that data with her/his member data stored by Meta, she/he must log out of Meta and delete her/his cookies before using our online platform. Additional settings for using data for promotional purposes are available in the Meta profile settings at: www.meta.com/settings. Detailed information on the purpose and extent of data collection, the further processing and use of the data by Meta, as well as your relevant rights and setting options relating to protecting your privacy can be found in the privacy policy of Meta: www.meta.com/about/privacy/

On the basis of our legitimate interests for the purpose of analysis, optimization and the economic operation of our online platform within the meaning of Section Subsection 1 (f) of the GDPR, the features of the social network LinkedIn. The provider is the LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA.Each time you visit one of our pages that contains LinkedIn features, a connection is made to LinkedIn servers. LinkedIn is informed that you have visited our website with your IP address.If you click LinkedIn's ‘Recommend button’ and are logged in to your LinkedIn account, LinkedIn is able to associate your visit to our website with you and your user account. We draw attention to the fact that we, in our capacity as the provider of the web pages, have no knowledge of the content of the transmitted data or of their use by LinkedIn. For your rights and setting options relating to protecting your privacy, please refer to the respective privacy policy of the provider: www.linkedin.com/legal/privacy-policy

Further information on the opt-out procedure can be found here:
https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out

On the basis of our legitimate interests for the purpose of analysis, optimization and the economic operation of our online platform within the meaning of Section Subsection 1 (f) of the GDPR, the features of the social network XING.The provider is the company XING AG, Dammtorstrasse 2932, 20354 Hamburg, Germany. Each time you visit one of our pages that contains XING features, a connection will be made to XING servers. To the best of our knowledge, no storage of personal data takes place.In particular, no IP addresses are stored nor is the usage behaviour evaluated.

For your rights and setting options relating to protecting your privacy, please refer to the respective privacy policy of the provider: www.xing.com/app/share

We, STILL GmbH, utilise the functions of the social network Instagram on the basis of our legitimate interests for the purposes of analysing, optimising and economically operating our online service within the meaning of Section 6(1)(f) of the GDPR. The provider is Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland.

On the basis of our legitimate interests for the purposes of analysis, optimization and the economic operation of our online platform within the meaning of Section Subsection 1 (f) of the GDPR, we—STILL GmbH—integrate the features of the web service YouTube for the display and replaying of videos.The provider of these features is YouTube, LLC 901 Cherry Ave.San Bruno, CA 94066 USA.YouTube, LLC is a subsidiary of Google Inc., 1600 Amphitheater Pkwy, Mountain View, CA 94043-1351, USA.

In this case, extended data protection mode is used, which, according to information given by the provider, does not activate any storage of user information until the video is replayed. As soon as the replaying of embedded YouTube videos is started, YouTube uses cookies to collect information about the user behaviour. These are for the purpose of collecting statistics on videos, improving user friendliness and preventing improper procedures.Each time the STILL GmbH website is accessed, regardless of whether any embedded videos are played, a connection is made to the Google network ‘DoubleClick’, which can trigger further data processing procedures without the influence of our company.

Further information about the use of cookies can be found in the privacy policy of YouTube at: policies.google.com/privacy

On the basis of our legitimate interest (within the meaning ofi.e. our interest in the analysis, optimization and economic operation of our online platform within the meaning of Section 6 Subsection 1 (f) of the GDPR) the STILL website uses Google Tag Manager.This service enables website tags to be managed via an interface. Google Tag Manager implements tags only.No cookies are set and no personal data is collected. Google Tag Manager also triggers other tags that collect data where required. Google Tag Manager does not access this data. If it has been disabled at domain or cookie level, it is retained for all tracking tags, provided that they have been implemented with Google Tag Manager.

You can find detailed information about Google Tag Manager at the following link: marketingplatform.google.com/about/analytics/tag-manager/use-policy/

The STILL website uses the ‘Google Maps’ component to display maps and create travel directions.Google Maps is operated by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043 USA, hereinafter referred to as ‘Google’.

By using this website the user agrees to the collection, processing and use of automatically collected data and data entered by the user (including the IP address) by Google, an agent of Google or third parties. The data processing takes place on the basis of your consent within the meaning of Section Subsection 1 (a) of the GDPR.

In addition, each time the component ‘Google Maps’ is accessed, a cookie is set by Google in order to process user settings and user data for display of the page on which the component ‘Google Maps’ is integrated. This cookie is usually not deleted by closing the browser, but expires after a certain amount of time, unless it is manually deleted by you beforehand.

If you disagree with the processing of your data, you have the option of disabling the ‘Google Maps’ service and, by doing this, preventing the transmission of data to Google. To do so, you must disable the Java Script feature in your browser. However, we draw your attention to the fact that in this case you will not be able to use ‘Google Maps’ or only to a limited extent.

The terms of service for Google Maps can be found at the following link: policies.google.com/terms

Full details on transparency, options and privacy policy can be found at the privacy centre of google.com: policies.google.com/privacy

Active content, including JavaScript, ActiveX and other controls and scripting languages ​​that contain executive elements, are integrated into our websites. For security reasons, you can disable these at any time via your browser configuration. Our websites also remain navigable without JavaScript.

STILL GmbH also provides its services together with selected partners. They are subject to the same strict provisions under data protection law and are also integrated into the privacy concept of STILL GmbH. Any transfer of data to third parties takes place only within the scope of the legal requirements (for order data processing, e.g. online orders) and only to the extent described in the privacy policy. We pass the data of users on to third parties only if this is required, for example, for contractual purposes on the basis of Subsection 1 (b) of the GDPR or on the basis of legitimate interests within the meaning of Subsection 1 (f) of the GDPR for the economic and effective operation of our business. Further information, such as voluntarily made statements on main areas of interest, for example, are not passed on to any third parties by STILL GmbH. Personal data is only transmitted to state institutions and authorities only in the context of statutory or judicial obligations.

For organizational reasons, it may also be necessary to pass on certain information to companies within the KION group of companies. Where these companies are based in a country outside the European Union and do not have an adequate level of data protection, we have, where necessary, made contractual arrangements to ensure that your personal data is protected in accordance with European regulations. The use of in-house driver training courses may require us to pass on personal data to third parties. Your data will exclusively be used for this purpose. If processing is carried out by external service providers, your data will be transferred to one of the following companies: m-p-s Industrie Service Flurstr. 38 / Geb. 3 85402 Kranzberg Frank Blöbaum Ausbildung & Arbeitsschutz Holzhauser Straße 2 32479 Hille Logistik Ausbildungs Zentrum NRW GmbH Schäferkampstraße 20 59439 Holzwickede Herbstritt GmbH Tullastraße 9 79341 Kenzingen Safe-Log Austr. 31 77977 Rust

With the exception of the processing described in this privacy policy, we do not pass on your data to any recipients based outside of the European Union or European Economic Area.

According to the GDPR, in addition to the right of cancellation, subject to existence of the respective statutory requirements you are entitled to the following additional rights:

• the right to confirmation of the processing of your personal data by the party responsible for the processing and the right to gratuitous information about stored data relating to your person or to your pseudonym either in writing or at your request in electronic form in accordance with Section 15 of the GDPR;
• the right to immediate correction of any incorrect personal data concerning you or to the completion of any incomplete correct personal data—also by means of a supplementary declaration—in accordance with Section 16 of the GDPR;
• the right to immediate deletion (‘right to be forgotten’) of your personal data stored by us in accordance with Section 17 of the GDPR, provided that no statutory or contractual retention periods or other statutory obligations or rights relating to further storage have to be observed; if the personal data is made public by STILL GmbH and if our company is obligated as the responsible party in accordance with Section 17 Subsection 1 of the GDPR to delete the personal data, STILL GmbH will take appropriate measures, including measures of a technical nature, in consideration of the available technology and implementation costs, to notify other parties responsible for the data processing, who process the published personal data, that the person affected has demanded from these other parties responsible for the data processing the deletion of all links relating to this personal data and of any copies or replications of this personal data, where processing is not required. The privacy officer of STILL GmbH will instigate the necessary action in individual cases. If statutory regulations do not allow deletion, your data will instead be locked by us, so that it is only accessible for the purpose of compulsory statutory provisions.
• the right to restriction of the processing of your data in accordance with Section18 of the GDPR;
• the right to data portability in accordance with Section 20 of the GDPR; in doing so you are entitled to receive the personal data relating to you, with which the person responsible at our company was provided by you, in a structured, standard and machine-readable format.Furthermore, you have the right to have your personal data transmitted directly by our responsible party to another responsible party, provided that this is technically feasible and that this does not affect the rights and freedoms of any other persons;
• the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or that of the registered office of our company.

If you no longer want your personal data to be actively used for the internal purposes of STILL GmbH, in accordance with Section 21 Subsections 24 of the EU GDPR you are entitled to object at any time to such use and processing. To do so, it is sufficient to send a corresponding e-mail to datenschutz@kiongroup.com. The special case of a legally required locking of the data instead of data deletion in accordance with Section 17-19 of the EU GDPR remains unaffected.

STILL GmbH continuously applies appropriate technical and organizational security measures to protect your personal data as comprehensively as possible against manipulation, partial or complete loss and unauthorized access by third parties. Our security measures are continually being improved in line with technological development.

In addition to securing the operating environment, we use, for example, an encryption procedure on our entire web platform. All data personally transmitted by you, including your payment data, is transferred by means of the generally used and secure standard SSL (Secure Socket Layer) protocol to prevent misuse of the data by third parties. SSL is a secure and proven standard that is also used in online banking. You can recognize a secure SSL connection, among other things, by the locked padlock symbol on the status bar of your browser and if the address line contains ‘https’.

Nevertheless, we draw your attention to the fact that Internet-based data transfers fundamentally have security vulnerabilities (e.g. when communicating by e-mail), so that absolute protection of the data against access by third parties cannot be guaranteed.